Shipping Agency
Shipping Agency
& Port Clearance Services
PT. Wasaka Indonesia Jaya (WIJ) provides comprehensive shipping agency services certified ISO 9001:2015. We handle all vessel movements and port authority clearances with high accuracy.
Why Rely on Us?
We manage your entire ship's administrative and operational processes from pre-arrival to departure.
24/7 Fast Response
Our team is standby to process any shipping agency requests at any time.
Accurate Documentation
Meticulous and standardized port clearance document handling.
Cost Transparency
Clear Proforma EPDA with no hidden fees.
Strong Agency Relations
Extensive network with CIQP and Dumai port authorities.
PT. Wasaka
Indonesia Jaya
The main executor of maritime agency focusing on smooth port operations with absolute accuracy and compliance.
Our Vision
"To become a trusted, professional, and excellent shipping agency company in providing fast, accurate, and compliant maritime services according to national and international standards."
Our Mission
Providing responsive, efficient, and customer satisfaction-oriented shipping agency services.
Ensuring smooth ship operations at the port through effective and timely coordination.
Developing competent, high-integrity, and professional human resources.
Implementing a transparent, accountable management system in accordance with applicable regulations.
Continuously improving service quality in line with maritime industry developments.
Comprehensive Agency Services
From entry permit processing to vessel departure, we handle it all.
Port Clearance
Comprehensive official clearance services, including Harbour Master Clearance (vessel certificates, seaman books) as well as Custom Clearance at CIQP Dumai.
Husbandry Services
Support services for crew members including Crew Change, repatriation, medical assistance, and local transportation provision.
Ship Supply
Coordination of vessel logistics needs including fresh water supply, fuel (bunker), lubricants, and food provisions.
Stevedoring Coord.
Monitoring cargo loading and unloading processes at the pier to ensure efficient operations and minimize delays.
Technical Support
Providing ship repair services, ship surveys, and ship certification handling while docked in Dumai.
Cash to Master
Safe and guaranteed cash delivery directly to the Ship Master for emergency operational needs.
ISO 9001:2015
Holds ISO 9001:2015 certification for Quality Management System, ensuring every agency process is conducted according to international standards.
Vessels We Handle
Wasaka Group has extensive experience in handling various types of commercial vessels crossing the Malacca Strait and docking at Dumai Port.
Need a Port Disbursement Account (EPDA) Quote?
Our team is ready to calculate your ship's berthing cost estimation quickly and transparently.
Managed by PT. Wasaka Indonesia Jaya — A Wasaka Group Company